Seminar Details
2026-02-12 (10:45) : Data Analytics : Data-driven consumer centric services
At BARB 94
Organized by Computer Science and Engineering
Speaker :
Christophe Robyns (Agilytic)
Abstract :
Massive internal and external data are available to better understand customer sentiment and anticipate or influence his behaviour. Having experience both in commercial and non-commercial organisations, the speaker will explain how data can be used to influence customer behaviour and enhance services. The speaker will also present steps that are required to build a big data platform that provides reliable and up-to-date information.